Frequently Asked Questions
Yes, absolutely.
Evergreen Home Support is fully licensed, bonded, and insured. We believe in providing complete peace of mind to our clients.
- Licensed: We are a legally registered business compliant with all local and state regulations.
- Bonded: This protects you against any rare instances of theft or misconduct, ensuring your property is fully protected.
- Insured: Our comprehensive liability and workers’ compensation insurance means that you are 100% protected against any accidental damage to your home or injuries that might occur on-site.
We hold our team to the highest standards of professionalism, and we are happy to provide proof of our credentials upon request.
No, you do not need to be home, though you are always welcome to be!
Many of our clients prefer to schedule our visits while they are at work, running errands, or enjoying their day. During our initial consultation, we will establish a secure method of entry that you are comfortable with (such as a spare key, a lockbox, or a smart-lock code).
Rest assured, all of our team members undergo rigorous background checks and vetting, so your home is in safe hands whether you are there or not. If you do plan to be home, we will happily work around you to minimize any disruption to your day.
We proudly serve the Greater Seattle Area and surrounding communities.
Our dedicated team provides top-tier home support to clients across the area. Currently, our service radius includes the following locations:
- Burien, Des Moines, Normandy Park
- SeaTac, Tukwilia, Renton
- West Seattle, Georgetown
If you reside just outside our standard service area, please feel free to reach out to us! Depending on our current schedule and team availability, we can often make special accommodations or expand our reach to help you get the support you need.
We love pets! During our initial consultation, we’ll discuss your pets’ personalities and habits. As long as your pets are comfortable with visitors, they are free to roam. If they tend to get anxious or protective, we kindly ask that they be secured in a comfortable room or crate during our visit for everyone’s safety.
We understand that plans change! We require at least 24 hours’ notice for any service cancellations or rescheduling. Service cancellations made within less than 24 hours may be subject to a cancellation fee to respect our staff’s scheduled time.
Our Preventative Home Care Service Plan cancellation policy can be found here Plan Cancellation Policy.
You can reach us by phone at (206) 249-9754, by email at support@evergreenhomesupport.com, or our Contact Form.
Ready to Knock Out Your To-Do List?
Let’s take care of your home projects quickly and professionally. We’re always open to talking about your projects or answering any questions you have. Let us know how we can help you.